Legal
Privacy Policy
Last updated: July 2026
This Privacy Policy explains how Majestic Pvt Ltd, trading as ClackLabsAI ("we", "us", "our"), collects and uses information about you when you visit clacklabsai.com or engage our services.
1. Who we are
Majestic Pvt Ltd is a company registered in Scotland, United Kingdom (Company No. SC839236), with its registered office at 80 Moorpark Avenue, Glasgow, Scotland, G52 4EU. For any privacy enquiries, contact clacklabsai@gmail.com.
2. Information we collect
- Contact form data: name, work email, company, industry, team size, revenue range, budget, timeline, decision role, current tools, and the free-text bottleneck and message fields you submit.
- Chatbot conversations: messages you send to our on-site AI assistant, processed via the Anthropic API.
- Technical data: IP address, referrer, user agent, and basic request metadata, used for rate-limiting and abuse prevention.
3. How we use your information
- To respond to your enquiry and prepare for our strategy call with you.
- To generate an internal AI briefing that helps our team tailor its recommendations to your business.
- To send you follow-up communications relating to your enquiry.
- To operate and secure our site (rate-limiting, spam prevention).
4. Legal basis (UK GDPR)
We process your data on the basis of legitimate interest (responding to enquiries you initiate) and, where applicable, your consent.
5. Data sharing
We share data with the following processors, strictly for the purposes above:
- Vercel — website hosting.
- Supabase — lead storage (EU region).
- Resend — transactional email delivery.
- Anthropic — AI briefing generation and on-site chat.
We never sell your personal data.
6. Retention
Enquiry data is retained for up to 24 months after our last contact with you, then deleted. You can request earlier deletion at any time by emailing us.
7. Your rights
Under UK GDPR you have the right to access, correct, delete, or restrict processing of your personal data, and to object to processing or lodge a complaint with the ICO (ico.org.uk). To exercise any of these, email clacklabsai@gmail.com.
8. Security
We use HTTPS in transit and industry-standard encrypted storage at rest. Access to lead data is restricted to authorised team members.
9. Changes to this policy
We may update this policy from time to time. Material changes will be noted at the top of the page with an updated date.